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Refund Policy

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your downloaded item must be un-played. To complete your return, we require a receipt or proof of purchase. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Refunds (if applicable)

Once your return request is received and inspected, we will send you an email to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you for shopping at www.icap.knowledgenow.info

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