Knowledge Now

Advisory Services

Considering the quantum of development currently going on in the world, both in public and private sectors, we are offering a wide range of advisory services utilizing KN’s experience and global best practices for effective optimization of the whole development effort. Our clients mainly count on us in providing the following advisory services:

Performance Measurement and Performance Management
KN’s approach to designing and implementing Performance Measurement capabilities for our government and business clients includes – but goes well beyond – metrics gathering. The goal is to help our clients Improve Performance and enhance their capability to effectively and efficiently Manage Performance over the long term. Thus, before defining specific performance measures, we seek first to understand the organization’s strategic direction – or to help them articulate their direction through strategic planning steps.


KPI Development
An important tool in ensuring the success of any business is KPI development. Key performance indicators, or KPIs, need to be maintained, revised and reviewed for them to be effective. KN understands the importance of KPIs for business development and offers an extensive KPI development services. We make sure your KPIs reflect your core goals and activities and cover a wide cross section of business areas. Not only do we develop KPIs, we are also experienced in KPI monitoring and developing. We have the skill to revise and review your indicators, ensuring they are in alignment with your core business activities and values. Our KPI development and KPI monitoring complement our other great business services.

Enterprise Development
KN provides business development services, through a wide range of technical activities, in support of private sector development. The focus is primarily on the development of small and medium scale enterprises as a direct service provider, as well as in partnership with government, donors, investors, financial institutions and international development organizations. KN services are of high technical quality thanks to the qualifications of a strong team of multi-disciplinary consultants with backgrounds in research and leadership and management, business management, and many others. Our objective is:

    • To assist small and medium scale enterprises with identification and implementation of smart solutions to their business planning, management and financing problems.
    • To partner with government, international development organizations and non-state actors in project identification, development, implementation and monitoring
    • To design and carry out policy relevant studies
    • To advise foreign and local investors on investment possibilities

Balanced Scorecard Strategy
KN has helped diverse range of organizations with strategic planning and performance management. Our Balanced Scorecard Development Services are tailored to each client’s unique needs and address issues such as:

  • Building and implementing a strategic balanced scorecard from scratch
  • Ensuring that existing balanced scorecards meets current best practice methods and is delivering optimum results
  • Articulate the business's vision and strategy
  • Identify the performance categories that best link the business's vision and strategy to its results (e.g., financial performance, operations, innovation, employee performance)
  • Establish objectives that support the business's vision and strategy
  • Develop effective measures and meaningful standards, establishing both short-term milestones and long-term targets
  • Ensure company wide acceptance of the measures
  • Create appropriate budgeting, tracking, communication, and reward systems
  • Collect and analyze performance data and compare actual results with desired performance
  • Take action to close unfavorable gaps
  • Ensuring cascaded scorecards are aligned vertically and horizontally so that business unit scorecards enable corporate strategy 
  • Assessing what is missing from a scorecard system and connecting the dots to improve strategy communication and alignment 
  • Updating the balanced scorecard strategic plan as part of an annual strategic planning cycle 
  • Helping develop and implement meaningful performance measures / KPIs
  • Ensuring Tier 3 Individual Development Plans, Personal Goals, and Incentive Plans are aligning work with strategy
  • Designing dashboards and reports to enable data-driven decision making
  • Ensuring programs/projects are prioritized and aligned to strategy 
  • Ensuring management meetings stay strategy-focused and result in data-driven decisions

For more information about consulting services contact us.
Creating Entrepreneurial Eco-System
KN stimulates and supports entrepreneurship, fostering an entrepreneurship ecosystem in which growth oriented entrepreneurial businesses can thrive. KN continues to launch ambitious Ecosystem Projects in cities, regions, and countries around the world, particularly in mid-income and advanced economies. Our Successful Ecosystem Projects require the participation of a broad group of local public and private leaders, which can include government entities, foundations, private enterprises, universities, and public-private partnerships. Our ultimate goal is to stimulate economic growth, development, and prosperity by creating measurably more entrepreneurship in a given locale within five years.

Mergers & Acquisitions
Our merger and acquisition advisory practice includes general strategic and transaction-specific advice regarding mergers, acquisitions, divestitures, privatizations, special committee assignments, takeover defenses, strategic partnerships and joint ventures. We provide advice to management and Boards of Directors, business owners, state departments of insurance, institutions, investors and other interested parties. Some of our services include: 

  • Provide valuation analyses
  • Evaluate potential acquisition targets
  • Evaluating and proposing financial and strategic alternatives
  • Assist in negotiating and closing the acquisition
  • Advise on appropriate sale process for the situation

When advising on behalf of target companies, special board committees or selling shareholders, we can provide transaction advice, assist in negotiations and give impartial and objective advice about the merits of proposals received.

Neuro Linguistic Programming (NLP)
In keeping with NLPU's role and mission to provide the fullest breadth of knowledge available in the field of Neuro-Linguistic Programming, we have created this next generation advisory service integrating the latest NLP developments. At the foundation, we offer Third Generation NLP practices and principles that integrate somatic and field intelligence with cognitive knowing. Our core purpose is to support the balancing and aligning of ego and soul - ambition and mission. Charisma, passion and presence emerge naturally when these two forces (ego and soul) are in harmony with one another. Optimum performance takes place when ego is in service to soul. In this leading edge seminar, clients will integrate a number of roles required to create a world to which people want to belong. 
Emotional Intelligence
This advisory service provides the right window of opportunity to learn from a globally recognized expert on the concepts of emotional intelligence and effective leadership. The service is based on the Emotional Intelligence framework, credited with bringing the concept to the business world. Emotional intelligence is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way. The overall result of well developed emotional intelligence is healthy emotional and social functioning, which is linked to an individual’s well being and happiness.  The EI services at KN are well researched, valid and reliable that enable individuals and organizations to predict and improve human performance. 

Brand Development and Marketing Strategies
Seeking a marketing strategy consultant to help grow your business? Identifying and filling customer needs is key to marketing success. The most effective strategic marketers use deep customer insight to drive segmentation, targeting, positioning and offering development.  This ensures that marketing plan development is grounded in the realities of the marketplace to best meet customer needs. KN’s marketing strategy consultant services include market assessment, “STP” framework development (i.e., Segmentation, Targeting and Positioning), and marketing plan development. Our marketing strategy consultants employ a disciplined approach and a broad spectrum of analytical tools in mapping customer needs to marketing requirements, and then aligning the offering with target customer requirements.   The end result is improved performance, as demonstrated through our clients’ increased sales, effectiveness and revenue.
The KN marketing consultancy service is your behind-the-scenes Chief Marketing Strategy, a comprehensive resource that will improve your overall business, whether it’s a consulting practice, start up, or mid-size company. When tackling any new marketing task, have confidence that we have your back – with the structure and detail you need to get things done right.

Board Level Strategies
Our team of consultants is all specialists in their fields. Their practical advice and implementation skills can make an impact at every level in your business. KN capabilities - range from transaction to strategy realisation - are derived from the skills and dedication of our consultants and years of experience. In our projects, we focus on the issues that are crucial to our clients' future and performance.
KN help the board and senior management address complex issues in areas such as:

  • Corporate strategy 
  • Business unit
  • Strategic realization 
  • Transaction support 

Corporate Governance
In the world's current unprecedented economic state, organizations face increased challenges to manage risks and comply with laws, regulations and internal policies, and to do so cost effectively.  Regulations are increasingly complex; organizations’ structures are more convoluted and blurred. An appropriate approach to governance is needed to maximize performance excellence and utilize resources to mitigate risks and take advantage of opportunities.
At KN our advisory board forges deep partnerships with executive management, audit committees and board members to help organizations improve their governance processes, comply with regulations, embed risk management programmers and strengthen information technology support for organizational governance. This allows the executive team to focus on expanding shareholder value and seizing opportunities with a data driven, risk-based approach.

Public Policy Management

Influential public policy confronts the complexity of today's social, environmental and economic problems, and responds with effectiveness and compassion. At Knowledge Now we assists clients to develop public policy that reflects these complexities and meets the needs of stakeholders and the community. We study the impact of legislation and political considerations across a wide range of issues facing our clients around the world. Our clients are making complex decisions involving regulated industries and complicated commercial arrangements, taxation and public/private partnerships that necessarily operate at the intersection of legislative, political, regulatory and commercial considerations. Our services include Our Service Offerings Include:

  • Strategic & regulatory planning
  • Program evaluation
  • Regulatory & policy reform
  • Analysis of proposed legislation & regulation

Business Analysis
The search for synergy and continuity in business and technology initiatives is a critical success factor for enterprise projects. Knowledge Now business analysis solutions can help you more effectively plan, manage, and implement customer centric business and technology solutions. At knowledge Now we are able to provide consultancy services on a daily, weekly or long-term basis. We can provide additional resource to your existing team to manage workflow peaks, or, if your team requires support we can provide 'at-the-desk' coaching during key project milestones to help your team meet their goals.
Some of the areas in which our team can assist are:

  • Methods and Approach
  • Project initiation and scoping
  • Business Case development
  • Requirements gathering, elicitation & quality review
  • Data Modelling
  • Process Modelling
  • Business implementation
  • Agile working

Organizational Performance Diagnostics
The Organizational diagnostic performance combines analytical approach with our deep expertise helping clients take their organizations to full potential. The diagnostic includes a quantitative assessment of organizational strengths and weaknesses to provide executives and decision makers with a clear view on how to allocate scarce organizational resources to achieve superior business performance.
We work jointly with our clients to assess the gaps and identify the opportunities that drive their organizational performance. Our approach goes beyond benchmarks; the Performance Diagnostics consultants have experience in performance diagnosis of over 1000 applications and are specialized in market-leading performance diagnosis tools. It is composed of a comprehensive online survey, management interviews and tailored client workshops. It allows executives to understand where they need to improve and helps to prioritize where to best focus scarce resources.

Leadership Derailment checks
We are the adviser of choice among organizations seeking guidance and counsel on senior leadership needs. Our purpose is to help clients find leaders who will improve the vitality and fortunes of their organizations. We have unrivaled access to leading executives around the world and exercise the highest level of judgment in everything we do. Our consultants possess a unique blend of professional search experience and deep industry expertise. We bring years of leadership experience in the very sectors and functions for which we provide a range of recruitment, assessment and advisory services.

Human Resource Policy and Advisory
Today’s businesses need better talent management systems to survive and thrive. We are proud to have put together a team of experts in various disciplines who individually and collectively are able to help you develop creative solutions to complex people challenges. The goal of Knowledge Now is to create peace-of-mind for our clients.  The talent management team has extensive experience and a multi-disciplinary approach that enables us to provide advice on all aspects of people management. We are known for responsiveness, integrity and service excellence.  
The services we provide are:

  • Organization or departmental reviews
  • Human resource policy and process audits
  • Competency/skills analysis and job design
  • Whole systems organization design
  • Performance management modeling
  • On call HR advisory services in all HR areas

Change Management
We recognize that in today’s world change is no longer a linear process. Understanding your organization’s dynamics by placing an emphasis on the importance of your people, offers the opportunity for you to respond quickly and effectively. We work with organizations from grass roots to senior management to build the case for change. We will help your leadership team to set the vision, strategy and roadmap to help you make the tough decisions. We can support your organization to shape a change program that focuses on the benefits and prioritizes its outcomes. We work too Create a culture of performance-based collaboration by embedding behaviors through approaches. Deliver modes of communication that harness the support of your customers and key influencers while mitigating the impact of opposing parties and help establish an organizational structure that will best deliver the change outcomes, while integrating effectively with the needs of the rest of your business.

Operational Excellence
We offer a range of services to ensure your efforts deliver on your business strategy. Working with you as partners, we help you design and develop efforts that improve both organizational effectiveness and efficiency, deepen employee engagement, and deliver greater value to your customers. Our mission is to inspire and inform our members with access to practical advice on business improvement tools, methodologies and technologies in order to achieve their business goals.

Supply Chain Management
 Our SCM optimization advisory services are one of the powerful tool for creating a sustained growth and competitive advantage. This will make client deliver faster with good quality and at cheaper price. We advise our clients to take right decisions and actions to achieve planned business results and create sustainable business advantage.
We develop supply chain strategies that are in line with and support the corporate strategy. Our consultants got global exposure to best practices in supply chain strategy, sourcing and procurement, supply chain planning, manufacturing and design, product realization, and service management to help organizations transform their supply chain capabilities

Procurement Solutions
We collaborate with procurement professionals to deliver more value, faster and more efficiently. Our innovative solutions help transform organizational capabilities, accelerate time to savings, and increase efficiencies and effectiveness. For many companies, the services procurement arm of their contingent workforce often feels like a lawless place where no rules apply and there’s no one in charge. Our services procurement apply clear insight and smart thinking to your project-based workforce, bringing processes and practices into alignment with your overarching workforce strategy. 

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